| FAQ for Satllite Receivers |
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1.Q:
Does your receiver support SatcoDx?
A:
Yes, our satellite receivers of European models of M3 series support SatcoDX, you can update the TP data through Internet. You can contact us for details if you are not familar with it.
2.Q:
Does your company provide continous software support for satellite receivers especially for the patch models?
A:
Yes, of course. Currently, we have perfersional software engineers to develop the software with patch, not only for European models (focus on Arabsat, Hotbird, Astra...) but also for North America models, we upgrade our software once a week to give customer full support!!
3.Q:
Although China satellite receiver is very cheap, but most of their software is not good enough to meet our requirement, please advise if your software is China version or Other version?
A:
Our satellite receivers are developed by our our engineers and our partner in India although they are made in China, its function is very powerful, especially for the patch function.
4.Q:
We know the patch software need to be kept upgraded to survive, please tell us the upgrading frequency for you software, monthly, quarterly or half year a time?
A:
It is a good question, yes, today if the patch software can not keep up the pace with relevant upgrading, it will soon perished. Generlly, we release our new software ONCE A WEEK to add new function so as to meet the new requirement of our customer, sometimes, you will also found we will release our software TWICE A WEEK especially when the relevant encrytion system is upgraded.
5.Q:
Do you have a Linux based satellite receiver?
A:
Yes, we have a good quality Linux based satellite receiver, you will be amazed with its function, quality, and competitive prices. Contact our sales team for further details.
6.Q:
I have heard some China satellite receivers have the serious quality problem, for example: the power supply is always broken, the main board is not stable and the receiver is not sensitive and something like that...
A:
We have a very good quality control team for quality assurance, and we provide a very good after sales service support.
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E-mail: order@dreambox-receiver.com |
